Building an Organizational Culture for State of Good Repair
SEPTA, as an organization, has committed to focusing on seven key strategic objectives for the next five years: Customer Service Sustainability; Ridership Growth for Transit Safety and Security; New Technologies; Rebuilding the System; Human Capital Development. The plan enables the organization to measure its progress toward the strategic objectives and serves as a management tool in directing the activities of the organization and producing an effective utilization of resources.
Infrastructure Assets: Transit Assets
Resource Types: Presentation
Management Processes: Strategic Direction