Target Setting in Transit: Using Data to Involve Staff Across an Agency
This presentation focuses on performance management, target setting for performance indicators, and target setting for asset management measures. It begins with an overview of the components of performance management at WMATA and then discusses annual target setting of performance indicators. It concludes with prioritizing funding for future assets.
Infrastructure Assets: Transit Assets
Resource Types: Presentation
Capabilities: Communication, Data & Information Systems, Organization & People
Management Processes: Monitoring & Adjustment, Target Setting