TAM – Organizational Best Practices around Asset Management and TSMO

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Steve Wilcox

New York State DOT

[email protected]

TAM - Organizational Best Practices around Asset Management and TSMO



Research Period

12 months


Reimagine the DOT Organizational and Decision Making Paradigm from - one that is driven by planning, design and construction – to one driven by the need to maintain and operate an established system based on principles of asset management and transportation system operations

Literature Search Summary

NCHRP 08-138
· SHRP 2 Report S2-L06-RR1 “Institutional Architectures to Improve Systems Opera-tions and Management”
· FHWA-HOP-17-017 “Developing and Sustaining a Transportation Systems Man-agement and Operation Mission for Your Organization: A Primer for Program Plan-ning”
· NCHRP 08-138 (Pending) Guide to the Integration of Transportation Systems Management and Operations into Transportation Asset Management


To rethink how a transportation agency should be organized to maintain and operate an existing system in real time. That includes a focus on preservation and maintenance of existing assets, responding quickly and effectively to incidents and emergencies, and operating the system at an optimized level of service given funding constraints. The research will consider what systems and processes need to be in place to monitor conditions and operations, the role of maintenance and asset management in programming and project development, effective use of agency forces, budgeting for maintenance and replacement over the lifecycle, and how to manage risk as a compliment to resource constrained asset management strategies. The research will look at various public and private sector models that look at organizational structure, element driven contracting, funding allocation models, and the role of in house vs contract resources to maximize the cost effectiveness of resource investments.
Project objectives envision developing a synthesis using the following guidance:
1. Identify organizational practices that integrate maintenance and operational needs into capital planning processes.
2. Perform a domestic and international scan of how and what transportation agencies do organizationally to implement effective Asset Management and TSMO practices for holistic decision-making throughout the asset lifecycle.
3. Identify decision-making, communication, and organizational practices to in-clude all stakeholders in the lifecycle of the assets.
4. Identify project criteria and business practices that can be used for realizing improved transportation system performance over time. This includes how or-ganizations take into account maintainability, sustainability, resiliency and functional performance in the development, design and construction of pro-jects.
5. Develop case studies on how capital transportation projects are delivered and the problems that occur across functional areas. Agencies will be interviewed to determine root cause analysis of projects to evaluate both successes and problems with the long term lifecycle management of assets arising from poli-cies, organizational practices, and knowledge transfer and how that impacts an agency’s ability to maintain a state of good repair for new and existing assets.
6. Evaluate how federal funding mechanisms could be employed to fund mainte-nance needs of new and existing asset types arising out of capital project prior-itization.
7. Evaluate how agencies integrate performance targets and measures into their maintenance, operations, program management and asset management pro-cesses to drive decision making.

Urgency and Potential Benefits

Asset management and transportation systems management and operations have become cornerstones of how transportation agencies prioritize how they maintain, op-erate and make capital improvements to their transportation systems. These have driven agencies to rethink how to develop their capital programs, how decisions are made and who is involved at various levels of decision making. The goal of this re-search is to share effective practices within agencies for the benefit of the overall in-dustry.

Implementation Considerations

The purpose of this is to research case studies to help agencies improve their own de-cision-making processes with regards to asset management and TSMO.


Steve Wilcox

New York State DOT

[email protected]

Others Supporting Problem Statement

Iowa DOT

Matt Haubrich

[email protected]

Utah DOT

Chris Whipple

[email protected]

New Mexico DOT

Phillip Montoya

[email protected]

Potential Panel Members

Please add at least one potential panel member.

Person Submitting Statement

Steve Wilcox
New York State DOT (retired)
[email protected]