Once you are done editing, you may close this tab.
OM - Creating Organizational Culture and Focus to Build Greater Resiliency
State departments of transportation (DOTs) and other transportation agencies are working to deliver greater resiliency in their transportation systems. Agencies are changing established business processes, technical methodologies, tools, and systems to build resiliency. In order to achieve sustainable change and have lasting improvements in resiliency, agencies need to also address organizational culture in order to bring about greater enthusiasm and focus on resiliency building.
Organizational culture is defined as the underlying beliefs, assumptions, values and ways of interacting that contribute to the unique social and psychological environment of an organization. It focuses on building shared values to achieve the organization's goals and objectives. When transportation agencies have good organizational culture, employees know how agency executives want them to respond to any situation, employees believe that the expected response is the proper one, and employees know that they will be rewarded for demonstrating the organization's values.
Literature Search Summary
Greater understanding of the elements of good organizational culture and how it can be applied to transportation agencies to achieve greater resiliency is needed. This research project would include identification of agencies that have had success in building resiliency and examine what elements of organizational change supported the successful resilience building. Research on sectors outside of transportation where resilience is important would be conducted to understand the organizational culture elements. The ingredients for building organizational culture to achieve greater focus on building resilience will be created for transportation agencies.
The proposed research be composed of the following components:
• Conduct a literature/practice review of the relevant information
• Identify organizational practices and determine how they can be generalized to support guidance
• Develop guidance for agencies
• Demonstrate/evaluate guidance through at least one case study
• Produce a final report including an executive summary