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Organizational and Cultural Factors for Successful TAM Implementation
State departments of transportation (DOTs) and other transportation agencies are challenged to deliver greater transportation asset management (TAM) performance – even as available resources are increasingly constrained. Agencies recognize that established business processes, organizational structures, technical methodologies, tools, and systems must adapt to meet these challenges. Agencies must increasingly pursue tailored solutions that consider a variety of perspectives and factors – and work in a more collaborative fashion. At the same time, decision processes are more open and desired outcomes are more likely to be measured and reported. Taken together, these dynamics elevate the challenge of effectively implementing TAM for DOTs and other government transportation agencies. As a result, the state of the practice is uneven: TAM is adopted in some organizations but not others, and in some organizations to a greater degree than others.
Literature Search Summary
Research is needed addressing the question: “What are the organizational/cultural factors that were in place before and/or during implementation that created a successful TAM program?” Develop a guidebook to convey lessons learned. Key point: must use an organizational development or similar consulting firm. Not the usual suspects!