Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies
This report presents guidance and examples for selection of peer groups to ensure that benchmarking is effectively applied to enhance transportation system performance. The report includes practical guidance on how transportation agencies can undertake benchmarking to improve system performance management practices and highlights applications of the guidance in two specific components of system performance, for active (that is, non-motorized) transportation and environmental impact.
Resource Types: Research Report
Management Processes: Performance Reporting & Communication